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1. Deputy Director of Guest Experiences 

This is a full-time, exempt position, Monday-Friday. Some nights and weekends are to be expected.  Pay range is $58,500 – 62,000 annually, commensurate with skills and experience. This position reports to the Chief Executive Officer. 

 
The San Diego Automotive Museum in Balboa Park (SDAM) is home to an outstanding collection of motorized vehicles with the mission to tell the story of the social and technological past, present, and future of motorized vehicles throughout its collections, exhibitions, and educational programs.  Our collection is always changing and evolving.  The museum opened in December of 1988 and is a non-profit corporation under section 501(c)(3).  At the San Diego Automotive Museum, we strive to be as diverse and inclusive as the vehicles we display. Be yourself. Every race, gender, age, religion, identity, and experience is valued and celebrated here. Everyone is welcome, accepted, and respected.  Join us! 

Position Summary  

The Deputy Director of Guest Experiences of the San Diego Automotive Museum oversees multiple museum departments (Admissions, Sales, Membership, Education, Marketing, Curatorial, and Facilities) and serves as a representative for SDAM in the community. The Director provides organizational and managerial leadership of all museum operations and inquiries, including implementation of strategic objectives and organizational initiatives. The incumbent will be a seasoned leader with a track record of managing complex financials with transparency and accuracy, in addition to demonstrated experience building collaborative teams and an inclusive community. They will have experience driving vision to action by elevating the importance of details, reliable service delivery, and continuous organizational improvement. 

Job Duties 

  • Supervise multiple museum departments (Admissions, Sales, Membership, Education, Marketing, Curatorial, and Facilities) to ensure effectiveness and alignment with the museum’s mission and strategic plan 

  • Work with the CEO, setting and prioritizing individual and department-wide goals, ensuring alignment with institutional objectives 

  • Manage daily museum operations  

  • Provide strategic management of financial, budgeting, and administrative processes with an eye to continuously developing and improving systems and ensuring financial and other agreed targets are met 

  • Establish and maintain cooperative and effective working relationships within the museum and with other departments, as well as other institutions within Balboa Park  

  • Main POC for any museum communications: questions, concerns or complaints  

  • Assist the CEO with hiring and performance management activities for museum staff  

  • Assist the CEO with building community partnerships with organizations and stakeholders to collaborate  

  • Assist the CEO in updating and re-evaluating SDAM policies, procedures and other institutional documents to be more aligned with current standards for museum and nonprofit organizations 

  • Gather and submit departmental worksheets and reports for the CEO 

  • Other relevant duties as assigned 

Qualifications  

  • Bachelor Degree or higher  

  • Minimum 10 years experience in management, supervisor or director role  

  • Experience within the arts, culture or museum setting preferred  

  • Previous connection with philanthropic, nonprofit organizations  

  • Comfortable and up-to-date on the use of technology and project management based software  

  • Budget development, tracking and management experience required  

Skills  

  • Proficient in Microsoft Office  

  • Excellent communication and relationship building skills with an ability to work with diverse stakeholders  

  • Ability to relate in a positive manner with all socio-economic audiences and cultures  

  • Strong leadership, decision making, interpersonal, planning and organizational skills  

  • Ability to effectively manage multiple projects  

  • Excellent time management skills  

  • Problem solving, conflict resolution and meeting management skills  

  • Capability to manage people and operations with a proven ability to attract, motivate, professionalize, mentor, and retain talented staff 

  • Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills 

  • A multitasker with the ability to wear many hats and stay organized in a fast-paced environment 

  • Personal qualities of integrity, credibility, and dedication to the mission of SDAM 

Typical Physical Demands:  

  • Sitting at desk/workstation, walking, standing, climbing stairs, lifting/carrying (up to 40lbs.).  Regular use of computer, printer, telephone, and fax machine. 

 

SDAM is an Equal Opportunity Employer.  All qualified applicants, including disabled veterans and veterans of the Vietnam era, will be considered for all positions without regard to race, color, religion, sex, marital status, age, national origin or disability.  

  

If you are disabled and need accommodation in the application or interview process, please call 619-231-2886to request such accommodations.  

 

To Apply:   

If you are the ideal candidate and ready to meet our members and guests, please apply at: hr@sdautomuseum.org.  Please reference: “Deputy Director” in the subject line. 

 

2. RETAIL SALES ASSOCIATE - PART-TIME

Hourly, part-time with weekly hours averaging 25 hours per week including weekend shifts, 5-8 hours per shift. Pay rate is $14.00 per hour. Reports to the Membership-Sales Manager.

The San Diego Automotive Museum in Balboa Park is home to an outstanding collection of motorized vehicles with the mission to tell the story of the social and technological past, present, and future of motorized vehicles throughout its collections, exhibitions, and educational programs. Our collection is always changing and evolving. The museum opened in December of 1988 and is a non-profit corporation under section 501(c)(3). At the San Diego Automotive Museum, we strive to be as diverse and inclusive as the vehicles we display. Be yourself. Every race, gender, age, religion, identity, and experience is valued and celebrated here. Everyone is welcome, accepted, and respected. Join us!

THE JOB:

The Retail Sales Associate is responsible for handling admission and sales transactions in the Museum Store. This position is the first and main contact point between the Museum and the visiting public; appearance and attitude are primary considerations. Sells admission tickets, store merchandise and memberships, and handles cash and credit card transactions.

 

We are looking for an enthusiastic sales clerk who:

· Is a great communicator. Assists the museum members and visitors in a friendly and courteous manner to provide an amazing visitor experience.

· Is productive. An engaged member of the team interested in the Museum operations and its history as well as Balboa Park.

· Is responsible. Arrives on time, and excels at accurate sales transactions including working with merchandise, counting money, keeping the store neat and stocked, and closing procedures.

· Flexible schedule. Willing to work weekends and some nights.

EXPERIENCE AND SKILLS:

Required:

· High School diploma or equivalent.

· Working knowledge of computers. Microsoft Office (Word, PowerPoint, Excel) is a plus.

· Ability to understand and utilize the point of sales computers and cash management system. Six months experience desired.

· Highly organized and detail oriented.

· Good communication skills, written and oral. Ability to speak Spanish or other languages is a plus.

· Demonstrated motivation to interact with the public and staff.

· Must be able to sit for long periods of time at a workstation, walking, standing, climbing stairs, lifting/carrying (up to 40lbs.).

· Must be able to work weekend shifts, some nights, and some holidays.

SDAM is an Equal Opportunity Employer. All qualified applicants, including disabled veterans and veterans of the Vietnam era, will be considered for all positions without regard to race, color, religion, sex, marital status, age, national origin or disability. If you are disabled and need accommodation in the application or interview process, please call 619-231-2886 to request such accommodations.

To Apply:

If you are the ideal candidate and are ready to meet our members and guests, please apply at: hr@sdautomuseum.org, reference position “Retail Sales Associate” in the subject line. This position will remain open until August 15, 2021.